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NETRALT’s success at TPAS Awards
NETRALT are thrilled to have been placed as runners up in the Best Practice in Involving Customers in Services category at the Tenant Participation Advisory Service Scotland Awards in Aviemore on 16 November.
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Colin Stewart scoops Tenant Participation Champion award
Castlehill Housing Association is delighted that our tenant Colin Stewart has won the acclaimed Tenant Champion of the Year Award at the Tenant Participation Advisory Service Scotland National Good Practice Awards 2018.
The awards were held in Aviemore and judges were bowled over by Colin’s level of involvement in tenant participation with Castlehill Registered Tenants Organisation (CaRTO). He is also a member of North East Tenants, Residents and Landlords Together (NETRALT), Regional Networks and carries out other voluntary work outside of social housing in the wider community, all of which make him a worthy winner.
Colin received his award from two stars of long-running Scottish sitcom Still Game; Mark Cox who plays skinflint Tam, and Jane McCarry a.k.a Craiglang’s resident busybody, Isa.
Our Tenant Participation Officer, Catherine Coutts, was shortlisted for the final for the Tenant Participation Champion – Staff category for her work with tenants and groups in the North East.
There was yet more success to come for Castlehill, with local partner group NETRALT being runners up in the Best Practice in Involving Customers in Services category for their ongoing mystery shopping project.
NETRALT Chair bakes up a storm at the TPAS conference
NETRALT Chair, Carol Hannaford, took part in a fun-filled presentation at the TPAS National Annual Conference 2018 in Aviemore on Sunday 18 November. Carol bravely took to the stage dressed in her best chef’s whites and delivered a talk with a difference, in keeping with this year’s theme: “Baking up a storm – do you have the right ingredients?”
Carol said,  ‘I really enjoyed taking part in Bake Off and providing the right ingredients to make a fantastic cake for NETRALT’s 7th Birthday. It was great fun and showed Tenant Participation is booming in the North East.’
Very well done to Carol for being such a good sport!
NETRALT visit Blackwood’s innovative new properties
NETRALT tenants and staff enjoyed a trip to visit one of Blackwood Homes’ brand new accessible properties in Dundee.
These properties are fully integrated with Blackwood’s digitally enhanced care system, Clever Cogs, which tenants manage by a touch screen device. The system is tailored to each client’s needs and is designed to be easy to use.
Accessible features include blinds that adjust at the touch of a button, rise and fall kitchen units, movable bathroom basin, and a machine that washes, dries and irons your clothes. There are some great space saving ideas for wheelchair users, such as automated doors that slide into the wall and the oven door that slides back under itself.
These self-contained properties benefit from a video security intercom, giving tenants peace of mind about who they are opening their front door to.
The gardens are accessible too and feature raised flower beds and planters for green-fingered tenants.
It was a real eye-opener for everyone and really shows what can be done nowadays to support tenants to live as independently as possible in their own homes. A big thank you to Blackwood for showing us around and answering all our questions!
You can read more about Blackwood’s home designs here.